Activate a user's account

Activate a user's account to give them access to Eviti Connect and the payer dashboard.

A user's account deactivates if they haven't logged in in six months, or they didn't set up their account within two weeks after receiving an email. System administrators may manually deactivate user accounts.

  1. In Payer Administration, click the Payer Users tab.
  2. Find the user who you want to activate, and then click Edit in the Actions column.
  3. Click Activate to activate the user's account.

The user can access Eviti Connect using the information that they previously used to set up their account.